Part of the Fair ecosystem

Support at cost.

A 5-person support team handling 500 tickets/month.
Zendesk charges $275. FairDesk charges $15.

$0.03
per ticket

No per-agent pricing. Knowledge base and live chat are free.

fairdesk.ai/tickets
Tickets
Live Chat
Knowledge Base
$12.60
Open Tickets
23
Resolved Today
47
Total spent
$14.10
Ticket
Status
Priority
Cost
Can't access my dashboard
Resolved
High
$0.03
How to export reports?
In Progress
Medium
$0.03
Billing question — invoice
Resolved
Low
$0.03
Widget not loading on Safari
New
High
Live chat & knowledge base included free.
AI agent included. No add-on fees.

We show you the receipt.

Every resolved ticket has a cost. We show you exactly what it is: the AI processing, the routing, the email notification, the storage — and our margin.

No one else does this. They charge $55/agent/month because they can.

Cost Breakdown verified
AI assistance & routing $0.010
Ticket storage & history $0.004
Email notifications $0.003
Analytics & reporting $0.003
Fair margin $0.010
Total $0.03
margin: 33% · funds development & support

Three steps. No surprises.

💬
01

Add the widget to your site

Drop a single script tag on your website. Live chat, ticket forms, and knowledge base — all in one widget. Customize colors to match your brand.

🤖
02

AI handles the easy ones

FairDesk's AI agent answers common questions from your knowledge base instantly. When it can't help, it creates a ticket and routes it to the right person.

03

Resolve. Three cents.

Your team resolves tickets through a clean inbox. Each resolved ticket costs $0.03. Live chat and knowledge base views are always free.

Your team's real cost.

5 support agents, ~500 tickets per month.

Zendesk Suite Pro
5 agents x $55/month
$3,300
per year
vs
FairDesk
500 tickets x $0.03 x 12 months
$180
per year
$3,120 saved per year
Same tickets. Same resolution. 95% less.

Everything you need. Nothing you don't.

Live chat, tickets, knowledge base, and AI — all included. No feature gating, no add-on fees.

💬

Live Chat Free

Real-time conversations with your customers. Embed a widget on your site in one line. Supports typing indicators, file attachments, and canned responses.

🏷️

Ticket System

Email, chat, and form submissions all land in one inbox. Assign, tag, prioritize, and track — with full conversation history.

📚

Knowledge Base Free

Build a self-service help center your customers can search. Articles, categories, rich media. Reduces ticket volume by 30-50%.

🤖

AI Agent

AI reads your knowledge base and resolves common questions instantly. When it can't help, it creates a ticket with full context. No per-resolution add-on.

💥

Automation Rules

Auto-assign tickets by topic, auto-close after inactivity, auto-escalate by priority. Set rules once — they run forever.

📈

Analytics & CSAT

Response times, resolution rates, customer satisfaction scores. See which agents are fastest, which topics need better docs.

Your customer sees this.

A clean chat widget on your site. No clutter, no branding wars. Just help.

Acme Support
We typically reply in under 5 min
Hi there! How can I help you today?
2:31 PM
I can't find how to export my data as CSV
2:32 PM
Go to Settings → Data → Export. You'll see a "Download CSV" button. It exports all your records from the current view.
AI 2:32 PM
That worked, thanks!
2:33 PM
Powered by FairDesk

"Every SaaS tool gives you a crippled free tier, then forces a cliff into a monthly subscription. We think that's broken. You should keep more of what you earn."

Manuel Zamora
Founder, The Fair Company

Stop overpaying for a help desk.

Same live chat. Same ticket system. Same AI agent. 90% cheaper.

No per-agent pricing. No credit card required.