Pricing

Cost Breakdown

Every resolved ticket is a combination of AI processing, routing, storage, and notifications.

Cost Breakdown
AI assistance & routing
Ticket storage & history
Email notifications
Analytics & reporting
All Actions

Every action, priced transparently.

Action
Resolve 1 ticket AI-assisted resolution, full history
Live chat message Real-time customer conversation
Knowledge base article Create, edit, publish help docs
Knowledge base view Customer reads a help article
AI agent resolution AI resolves without human help
API call (create ticket) Programmatic ticket creation
Head to Head

Feature comparison

Feature
FairDesk
Zendesk
Intercom
Freshdesk
API access
Included
All plans
All plans
All plans
Contract
None
Annual
Annual
Annual
FAQ

Common questions

What counts as a "ticket"?

A ticket is a customer support interaction that gets resolved — whether by your team or by AI.

What if I don't use it for a month?

Your balance stays. No subscription to cancel.

Do credits expire?

No. Never. Your wallet balance has no expiration.

Can I set a spending limit?

Yes. Set a monthly cap in your wallet settings. When you hit it, we stop charging.

Start resolving.

No per-agent pricing. No annual contract. Just support at cost.

See How It Works