Get started in 5 minutes.
FairDesk — customer support at cost. Use the web app, the API, or the typed SDK. $0.03 per ticket. No subscription, no setup fee.
Quick start
- Create an account. Sign up at fairdesk.ai. One account works across all 38 Fair products. No credit card required to start.
- Add funds to your wallet. Top up $5 to start — your balance never expires. FairDesk draws from the same wallet as every other Fair product.
- Run your first ticket. Use the web app or call the API. The full feature set is available from ticket one — no plan upgrades, no feature gates.
Key concepts
Cost-plus pricing
You pay $0.03 per ticket. That's our infrastructure cost plus a small margin. The published rate is the rate. When our costs drop, your price drops.
Wallet, not subscription
You add funds once and draw against the balance. No auto-renewal, no monthly fee, no minimum commitment. If you don't use FairDesk this month, you pay $0.
Quality gate
Every ticket is held against your balance, runs through a quality check, and is only billed if the operation succeeds. Failed tickets are voided — you're charged $0.
Using the API
See /api for the full reference. Auth is a Bearer token from the Fair dashboard. Every endpoint returns a hold ID; the hold settles or voids based on the result.
Using the typed SDK
Install @fair/sdk from npm. The SDK handles auth,
retries, and quality-gate settlement automatically.
npm install @fair/sdk
Webhooks
FairDesk can post to your endpoint on key events (ticket.created, ticket.completed, ticket.failed). Configure webhooks from the dashboard. Each webhook is signed with HMAC.
Billing & receipts
Every ticket produces a cost receipt — exact infra cost, margin, and total. Download all receipts as CSV from the Fair dashboard at fairdesk.ai/app.
Support
Questions? Email support@faircompany.ai or read the full reference at /api.