Documentation

Get started in 5 minutes.

FairDesk — customer support at cost. Use the web app, the API, or the typed SDK. No subscription, no setup fee.

Quick start

  1. Create an account. Sign up at fairdesk.ai. One account works across all 38 Fair products.
  2. Add funds to your wallet. Top up $5 to start — your balance never expires. FairDesk draws from the same wallet as every other Fair product.
  3. Run your first ticket. Use the web app or call the API.

Key concepts

Wallet, not subscription

You add funds once and draw against the balance. No auto-renewal, no monthly fee, no minimum commitment.

Using the API

See /api for the full reference. Auth is a Bearer token from the Fair dashboard.

Using the typed SDK

Install @fair/sdk from npm. The SDK handles auth and retries.

npm install @fair/sdk

Webhooks

FairDesk can post to your endpoint on key events (ticket.created, ticket.completed, ticket.failed). Configure webhooks from the dashboard. Each webhook is signed with HMAC.

Support

Questions? Email support@faircompany.ai or read the full reference at /api.